Making home & hybrid working an investment, not a cost

Citycom have partnered with Teleware to provide business flexibility in our new world order. From Home and Hybrid working solutions to improving Customer Service, all wrapped up in a package both secure and compliant.

Your business may already have a Home and Hybrid working solution as a result of the Coronavirus pandemic, or it may be something you are looking at as your business expands or you seek to reduce office overheads.

Citycom have partnered with the very best in the sector, Teleware, whose clients include Barclays, The NHS, Deloitte and BT. For over 30 years software connectivity has been at the heart of the Teleware proposition and now Citycom are proud partners.

Citycom clients may now benefit from Teleware’s expertise in the following areas

Setting up Remote Contact Centres, improving productivity for home workers or simply ensuring your employees have got the best connectivity when on the move. With a range of mobile connectivity products and services we can get each and every one of your employees working at maximum performance wherever they are.

Cloud Contact Centre has been designed as an alternative to large scale on-premise contact centre solutions. Ideal for businesses who need to be able to adapt their communication capacity and capability to meet rapidly changing customer requirements. With real time insight and analytics, Cloud Contact Centre provides you with the information you need on a day-to-day basis.

Call Recording that meets all regulatory requirements of MiFIDII, Dodd Frank and the FCA. Experts in compliant recording for over 2 decades and technology that has been adopted by 3 of the big 4 banks and meets their regulatory requirements. Call recording can be quickly, easily and cost effectively incorporated into our telephony solutions.

Schedule a consultation with our sales team.